[StBernard] Idea that was forwarded to me......

[Westley Annis]

I want to ask each of you to consider doing the following when you are
talking on the phone to any US customer service representative that is based
in a foreign country (like India).    Any time you call an 800 number (for a
credit card, banking, charter communications, health insurance, insurance,
you name it) and you are transferred to a representative (like in India),
please consider doing the following:

After you connect and you realize that the customer service representative
is not from the USA (you can always ask if you are not sure about the
accent), please very politely (very politely - this is not about trashing
other cultures) say, "I'd like to speak to a customer service representative
in the United States of America".   The rep might suggest talking to his/her
manager, but, again, politely say, "Thank you, but I'd like to speak to a
customer service representative in the USA".  YOU WILL BE IMMEDIATELY
CONNECTED to a rep in the USA.  It only takes less than one minute to have
your call re-directed to the USA.  Tonight, when I got redirected to a USA
rep, I asked again to make sure - and yes, she was from Fort Lauderdale.

Imagine if, tomorrow, every US citizen, who has to make such a call and then
requests a US rep, imagine how that would ultimately impact the number of US
jobs that would need to be created ASAP.  Imagine what would happen if every
US citizen insisted on talking to only US phone reps from this day on.
If I tell 10 people to consider this and you tell 10 people to consider
doing this - see what I mean... it becomes an exercise in viral marketing
101.

Remember - the goal is to restore jobs back here at home - not to be abrupt
or rude to a foreign phone rep.  If you agree, please tell 10 people you
know, and tell them to tell 10 people they know.... etc... etc...



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Candy Baldi
candybaldi at gmail.com