[StBernard] 800-ASK-4-USA (I did not know this:)

[Westley Annis]

The goal here is to restore jobs back here at home 
- not to be abrupt or rude to a foreign phone rep.
 
 
800-ASK-4- USA- DO NOT DELETE BEFORE READING !
 
 
The gas company serving this area brought their call center back to Phoenix
from India last year after numerous customer complaints.  What a difference
now when you call them...and it created 300 jobs.  I know this works because
they were so bad that when India answered I wouldn't even deal with them.
I'd simply ask to be transferred to a supervisor in the U.S. and they would
comply.
 
 
Now that I know it is the LAW - I will do it for sure
 
 
Any time you call an 800 number (for a credit card, banking, Verizon, health
and other insurance, computer help desk, etc) and you find that you're
talking to a foreign customer service representative (perhaps in India ,
Philippines , etc), please consider doing the following:
 
 
After you connect and you realize that the customer service representative
is not from the USA (you can always ask if you are not sure about the
accent), please, very politely (this is not about trashing other cultures)
say, "I'd like to speak to a customer service representative in the United
States of America ..."
 
The rep might suggest talking to his/her manager, but, again, politely say,
"Thank you, but I'd like to speak to a customer service representative in
the USA ."
 
 
YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE USA . That's the rule and
the LAW.
 
 
It takes less than one minute to have your call re-directed to the USA .
 
 
Tonight when I got redirected to a USA rep, I asked again to make sure - and
yes, she was from Fort Lauderdale .
 
 
Imagine what would happen if every US citizen insisted on talking to only US
phone reps from this day on.
 
 
Imagine how that would ultimately impact the number of US jobs that would
need to be created ASAP.
 
 
If I tell 10 people to consider this and you tell 10 people to consider
doing this - see what I mean...it becomes an exercise in viral marketing
101.
 
 
Remember
 
The goal here is to restore jobs back here at home - not to be abrupt or
rude to a foreign phone rep.
 
 
You may even get correct answers, good advice, and solutions to your problem
- in real English.
 
 
If you agree, please tell 10 people you know, and ask them to tell 10 people
they know....etc...etc