[StBernard] Atmos Gas Service

[Westley Annis]

I called customer service today regarding this same issue; the blanket
statement was "I can't give you a time frame", but upon further pressure,
she took my exact address and forwarded it to someone who called my husband
back while he was in a meeting so she said she would call me back in the
morning; will let you know, but that may be the way to go, as they may be
specific about individual locations. My husband is an engineer and he thinks
the gas is going to be harder to rebuild as the lines are ruined from the
salt. I don't mind living with cold water and no heat for a while, as it is
approaching summer, but hopefully we narrow it down to 6 months, a year, 2
years so we know what direction to go. Am sure with enough people calling to
threaten to convert to electric, that will light a fire under them (pun
intended). Mudpie 



	----- Original Message -----
	
	Today I sent the following email on the customer service page of
Atmos Gas 
	Company: 
	"I don't understand why Atmos is stating that it cannot restore gas
service 
	to St. Bernard Parish, Louisiana, while Entergy customers in equally

	devasted New Orleans have gas service fully restored. We are told it
could 
	be more than a year away! Is this correct? I am restoring my home
and cannot 
	afford to pay to repair the house's gas lines and also install new
electric 
	outlets to replace two gas furnaces and gas hot water heater, stove,
oven 
	and dryer. If Atmos doesn't restore gas service in the populated
areas of 
	St. Bernard soon, just realize that once we all convert from
gas/electric 
	homes to all electric homes, you have lost our business forever. Can
you 
	afford that? Also, consider that once we return home and buy
electric 
	appliances, they'll be no returning to gas either. Please advise me
of the 
	status of your repairs in St. Bernard. If it will not be restored to
by 
	June 1, 2006 it seems Atmos owes a public notice/explanation to its 
	(former?) customers." 
	
	I'll post what reply, if any, that I receive. Feel free to visit
their 
	website and send your own inquiry in the meantime. 
	http://www.atmosenergy.com/contact/customer_inquiry.html 
	
	
	DDK