[StBernard] Phone Service

[Westley Annis]

Hey, Melissa!

I like your estimated service date much better than mine which is August.
And that's with dumber than dirt me placing a service request back in Feb or
March!

Keep your fingers crossed that you have the magic date.  Where are you
restoring service to?  I'm down in Violet.  I called Cox too, but they
haven't been back in touch. They were supposed to send someone out to see if
we could get service. HA

Janet


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> 

> Thanks a HUGE bunch! 

> 

> Its not too bad living back here except of course for the lack of 

> phone and internet service and a grocery store. Once those things will 

> be in place, I feel that we'll be well on our way. And Janet is 

> absolutely right. Bellsouth either tells us that we're the stupid ones 

> because we want some information or they have no idea what we are 

> talking about. All we have to do is place an order for service and all 

> will be right with the world. I'm so sick of corporate idiots with no 

> comprehension of the actuality of our situation.

> Bellsouth however did give me a tentative date of June 30, but they 

> stressed that it was not guarranteed. One last note, don't bother 

> calling the repair customer service center. They very plainly did not 

> know that phone lines were even damaged in our area and quite rudely 

> told me that I get service when I get a dial tone, but didn't know 

> when that would be. One of the women I spoke to claimed to be an 

> office manager and when I asked to speak to someone above her was told 

> that she of all people is the only manager in the entire building and 

> all the corporate executives could not be found. On an ordinary 

> Tuesday, no less! Hopefully, Craig will be able to rattle some cages, 

> so to speak, and get us some real answers.

> 

> Melissa 

>