[StBernard] I am grateful to have a working phone so that the burglar alarm is monitored. However, we cannot tal

[Westley Annis]

Deborah,

Have you taken a phone and plugged into the phone interface outside (this is
a gray box, usually about 9 inches wide and 5 inches tall)?  Take a regular
screwdriver outside with you to open the box, you'll find a small 3 inch
phone cord plugged into a jack.  Unplug this cord and plug a regular phone
into it (corded, not cordless).  See if you still get the hum.

What you are trying to do is eliminate the hum coming from any of your
inside wiring.  If you get the hum, it is coming from BellSouth.  If you
don't get the hum, then there is a problem with the wiring inside your
house.

Westley

-----Original Message-----
I am grateful to have a working phone so that the burglar alarm is
monitored. However, we cannot talk on it because there is a loud humming
noise since the day it was connected. I have been told by neighbors that
Bellsouth said that is the best they can do at this time. We use our
cellphones to talk. The person on the other end doesn't hear the humming,
just the phone line at the Chalmette house.

Just wondering, does anyone with a working Bellsouth phone north of Judge
Perez between Paris Road and Murphy Oil NOT have this loud humming noise
when they use the Chalmette phone line?

Ddk